What This Privacy Policy Covers
When you open an account with us, we collect the information required to verify your identity, process transactions, and maintain your account wallet. This includes your name, contact details, and payment references tied to Touch 'n Go eWallet, Boost, or GrabPay transactions. We do not sell
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your personal data to third parties. Data is retained for as long as your account remains active and for the period required under applicable law — after which you may request deletion by contacting our support team directly. We use SSL encryption across all account and
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payment flows to protect data in transit. Access to your stored data is restricted to staff who need it to operate your account or resolve a support request. Where local law in Malaysia governs how your data is handled, we follow those requirements. Eligibility to hold
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an account and the data rights that apply to you depend on local law and are available where local law permits. If you access the platform from Subang Jaya or anywhere else in Malaysia, the same data handling standards apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.